Operations Centre: This new feature provides a single view and hub for Ostendo activities including Sales, Jobs / Service, Purchasing and Employees.
Enhanced CRM: The Call Centre includes Styles for managing Opportunities, track pipeline stages and probability % with stage and action tracking.
Constraint-based Resource Scheduling: Constraint-based Resource Scheduling provides the ability to prioritise work to be carried out in Job Orders and/or Assembly Orders, and ensuring the required resources is available to meet demand.
Email Services: Enables automatic emailing of reminders, ticket actions and follow-up.
Outlook Add-on: Integrates email with Ostendo providing the ability to allocate email correspondence and data into Ostendo and link with Customers, Suppliers, Jobs, Sales Orders, Payments, Purchase Orders and Call Tickets.
Customised Data Entry Screens: Ostendo entry screens can now be customised for simple entry and enhanced to capture signatures, freehand drawings and digital photos.
Screen Filtering: Set predefined filters on Ostendo List to quickly drill into key information.
Shortcut Keys: Set custom shortcut keys to quickly access customers, suppliers or sales information.